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Contact Information

Office Address

25 Victoria Street
London SW1H 0EX
United Kingdom

Phone Numbers

Main: +44 20 7946 0958
Support: +44 20 7946 0959
Emergency: +44 7700 900000

Email Addresses

General: [email protected]
Sales: [email protected]
Support: [email protected]

Business Hours

Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed

Emergency Support

For urgent technical issues outside business hours, call our 24/7 emergency line:

+44 7700 900000

Our Locations

Serving clients across the United Kingdom

London Office

London Headquarters

25 Victoria Street
London SW1H 0EX

Our main office and technical center, housing our research and development team.

Manchester Office

Manchester Office

45 Deansgate
Manchester M3 2AY

Northern operations center serving clients across North England and Scotland.

Birmingham Office

Birmingham Office

88 Colmore Row
Birmingham B3 2AP

Midlands service center providing support to central England and Wales.

Frequently Asked Questions

Quick answers to common questions

How quickly can you respond to service requests?

We aim to respond to all service requests within 4 hours during business hours. Emergency support is available 24/7 with a response time of 1 hour or less.

Do you provide installation services?

Yes, we provide complete installation services including site assessment, professional installation, system configuration, and staff training.

What is your warranty policy?

All our equipment comes with a 3-year warranty, and we offer extended warranty options. Our services include ongoing maintenance and support packages.

Can you integrate with existing systems?

Absolutely. Our solutions are designed to integrate seamlessly with most existing building management systems and energy monitoring platforms.